I’m the Accountant-in-Chief and I’ve spent the last 10 years creating layout and design solutions for a variety of clients in the nonprofit world. I have also added two awesome daughters to society and will run for chocolate. I raise a mug of coffee to the world each morning as I keep TerminalSolutions’ financial records in order.
I’m the Mad Hatter and I do everything from new client onboarding to inventory management. I have 5 years of experience as a Genius Admin at Apple North Star. I am also obsessed with fashion as a budding personal stylist. I greet the world each morning with vigor because I’m able to use my organizational savvy to ensure things run smoothly from our headquarters to our consultants in the field.
After spending a few years in the trenches as an application administrator for a major email service provider, I can proudly say I am the King of Email! That plus 15 years of experience as a technology enthusiast has equipped me to be a translator to a world that seems like a foreign language for so many.
I’m the Grizzled Mac Veteran and I’ve used my 15 years of electronics experience doing troubleshooting to create a knowledge base of issues and solutions. I am ACSP certified and was charged with heading Genius training for San Antonio. I am fortunate to be in this field of work as I aim to change and enrich personal and professional lives.
I’m the Founder of TerminalSolutions, which I created in 2012 using my years of computer and mobile technical support experience as a Genius and B2B specialist at Apple. I also have a Masters degree in Architecture from the University of Illinois, but these days I dedicate myself to developing a culture built on constant learning and encouraging outside-the-box thinking here at TerminalSolutions.
I’m The Beast of Mobile Device Management at TerminalSolutions in Austin. Before coming on board to open the Austin office in 2014, I worked for Apple as a Genius, a Business Specialist and an AppleCare Enterprise support agent. I also ran a 20,000-Mac school district’s IT department. My strength goes beyond technical knowledge to my love of powerlifting, and I thrive on giving my customers innovative solutions.
I’m known as the Swiss Army Knife as I’ve got experience doing a little bit of everything. Since I was young, my life has been engulfed in technology, automobiles, and home repair. This has instilled the knowledge that every challenge can be overcome with dedication and a little elbow grease. I strive to share that knowledge with anyone who is willing to learn.
Being the Task Mistress of the Help Desk allows me to share my know-how with everyone who is willing to learn about the ever-changing world that is technology. I am building on 6 years of previous experience as a Genius providing technical support & knowledge to Apple customers. I'm excited about using the iPad Pro & Apple Pencil as a new medium to create calligraphy!